Place your order online
for in-store pickup
at one of our four locations
She walked away from a 22-year career in the law to open a bakery
and, along the way, found something much bigger...
CAKES & MORE
FREQUENTLY ASKED QUESTIONS
What ingredients do you use instead of wheat and dairy? We make our own gluten-free flour mix and use various dairy alternatives, depending on the product. We have a list of ingredients and allergens for every product (including those with only seasonal availability) for your review at each of our locations. We also have a copy here:
Are all of your products gluten-free? Yes. Our kitchen is a dedicated gluten-free facility. Our products are recommended by the Celiac Disease Center at Columbia University.
Are all of your products dairy-free? Yes. There’s milk for the coffee, but you won’t find any dairy products in the BTW kitchen. In fact, our baked goods are certified kosher pareve.
Are you kosher? Yes, everything we bake is kosher pareve. OK Kosher Certification, one of the world's leading and most recognized kosher certification agencies, supervises By the Way Bakery's daily baking operations at our commissary kitchen in Pleasantville, NY. The BTW commissary provides all of the baked goods sold in our retail stores and produces all of our pre-packaged goods. Our four By the Way Bakery retail locations are under the supervision of Rabbi Aaron Mehlman of National Kosher Supervision.
Are your products kosher for Passover? Our baked goods are always wheat-free, dairy-free, and kosher pareve. All of the items on our Passover menu are consistent with the Sephardic tradition of using kitnyot (rice and corn) during Passover. However, our baked goods are NOT kosher for Passover because our ingredients, while certified kosher, are not certified "Kosher for Passover".
Are you a nut-free bakery? No. Some but not all of our recipes include tree nuts. While we do have products that do not contain tree nuts, there is always a risk of cross-contamination. Among the tree nuts found in our kitchen are pecans, walnuts, almonds, and hazelnuts. In addition, many of our products contain coconut. Please review our Ingredient Summary before placing your order.
Are any of your products vegan? No, because we use eggs and conventional sugar. (Eggs may be sold next to the milk, but they're not considered dairy by the USDA.) After years of trying, we've yet to come up with a vegan option that meets our standards. However, Mo Mix and our rugelach are egg-free.
Do you make custom layer cakes? We LOVE making custom cakes, especially wedding cakes! Please take a look at the photo gallery and our Cake Book to see just a few of the custom cakes we’ve made, then give us a call so we can design a special cake just for you. Please note that many custom cake designs require a minimum of three days' notice. However, we offer a selection of personalized cakes that can be ordered up to 48 hours in advance. See our 48-hour Layer Cake Guide for the available options. And no worries! Each of our four stores receives a variety of 6" layer cakes each morning.
Can you accommodate large orders? Yes! Please send an email to email@example.com to discuss catering options.
Do you deliver? We've partnered with Caviar, DoorDash, Postmates, and Uber Eats for same-day delivery of any item that we have in-store at the time of the order. Sorry, delivery for custom orders is not available via these third-party platforms.
Do you ship? We're shipping Mo Mix, our "after-school snack for grownups". You can order it here – https://mo-mix.myshopify.com/. It's the ONLY item that we're shipping at the moment. However, our store staff is always happy to help you select the items that will ship best if you want to do the packing and shipping yourself.
Additional questions or concerns? Please send an email to firstname.lastname@example.org and someone on our team will get back to you promptly.
574 Warburton Ave
Hastings-on-Hudson, NY 10706
Tuesday to Saturday, 9am to 6pm
Sunday 9am to 3pm
UPPER WEST SIDE
New York, NY 10024
Open every day 9am to 6pm
UPPER EAST SIDE
1236 Lexington Avenue
New York, NY 10028
Open every day 9am to 6pm
19 East Putnam Avenue
Greenwich, CT 06830
Monday to Saturday, 9am to 6pm
Sunday 9am to 3pm
We care about the health of our customers and their families, as well as our staff.
We are actively following the guidelines and directives from the CDC, the NYC Department of Health, and other reliable sources.
The COVID-19 virus is spread through contact with other people, not through the preparation of food.
At all of our stores and our baking facility, we have taken additional steps to heighten protocol on all of our sanitation efforts. As always, we are thoroughly cleaning and sanitizing surfaces in our shop throughout the day, with added frequency given the current situation.
We are also providing resources to help our team stay informed and supported, and to ensure no one comes to work who is feeling under the weather or unsafe.
Lastly, we are making some temporary changes, including the end of sampling for now, to help guests stay safe and healthy. The most important things you can do are wear a mask, respect social distancing, and thoroughly wash your hands after any contact with the outside world.
We'll continue to uphold cleanliness standards with extra diligence, doing everything we can to make your life a little sweeter during these difficult times.
Helene Godin Founder & CEO By the Way Bakery