Are all of your products dairy free? Yes. There’s milk for the coffee, but you won’t find any dairy products in the BTW kitchen. In fact, our baked goods are certified kosher pareve.

Are any of your products vegan? Alas, after years of trying, we've to come up with a vegan option that meets our standards. However, our rugelach is egg-free.

Are you kosher? Yes, everything we bake is kosher pareve. OK Kosher Certification, one of the world's leading and most recognized kosher certification agencies, supervises By the Way Bakery's daily baking operations at our commissary kitchen in Pleasantville, NY. The BTW commissary provides all of the baked goods sold in our retail stores and produces all of our pre-packaged goods. Our four By the Way Bakery retail locations are under the supervision of Rabbi Aaron Mehlman of National Kosher Supervision.

What ingredients do you use instead of wheat and dairy? We make our own gluten free flour mix and use various dairy alternatives, depending on the product. We have a list of ingredients and allergens for each product available for your review at each of our locations. We also have a copy here: Ingredient Summary

Do you make custom layer cakes? We LOVE making custom cakes, especially wedding cakes! Please take a look at the photo gallery to see just a few of the custom cakes we’ve made, then give us a call so we can design a special cake just for you.

Can you accommodate large orders? Yes! Please give us a call to discuss catering options.

Do you deliver? Sorry - only for catering orders over $500 (bar mitzvahs, weddings, large corporate events, etc.), for an additional fee.

Do you ship? No. That’s a very different business. But our staff is always happy to help you select the items that will ship best if you want to do the packing and shipping yourself.

Additional questions or concerns? Call the bakery and leave your name, phone number and email address and Helene Godin, the owner of By the Way Bakery, will get back to you promptly.